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With 11 offers going on at the same time, Jane’s communication kept us in the loop all the way, whether we met in person, spoke on the phone, via email, or text. Jane was always transparent and put our interests foremost. She never lost her cool even when others did, and Jane clearly loves her job. Jane persistently adheres to a high standard of conduct and was not afraid to voice her opinion even when it differed from others. I strongly recommend Jane to anyone who is in the home buying or selling market.
We are grateful to Jane for her expertise and how she accommodated the sale of our home within the compressed timetable we were operating. She provided us clear direction to make our home sale as painless as possible. Her friendly, professional attitude combined with her prompt responses to worried queries and encouraging temperament left us knowing we made the best choice of realtors to sell our home.
Jane represented me for the sale of a house that I inherited. The house was located in Southern California, and I live out of state. Jane handled many administrative aspects of the sale since I was not available: hiring a gardener, painter, carpet cleaner, working with the current tenant, etc. Jane was informative, optimistic, and fun to work with. The property sold with multiple offers, and over-asking price.
After meeting Ms. Lau I was greatly impressed with her work ethics and knowledge of real estate. I asked her to assist me in the purchase of a new property. In addition to helping me understand all aspects of the purchase, she assisted me with rental values, in the event of leasing it in the future. She was responsive to all of my inquiries, and ensured that the escrow went as smoothly as possible. Ms. Lau continues to stay in touch with me to ensure that I have been satisfied with my purchase. I would recommend Ms. Lau for anyone who needs a great real estate agent to find their ideal home.